Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Veneer Cards (“we,” “us,” or “our”), governing your access to and use of the Veneer Cards platform, including the website at www.veneercards.com and all associated services (collectively, the “Service”).

By registering for an account, clicking “Create Account,” or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Service. We reserve the right to update these Terms at any time. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.

You must be at least 16 years of age to use the Service. By using Veneer Cards, you represent that you meet this age requirement.

To access certain features of the Service, you must register for an account. You agree to the following obligations in connection with your account:

Accurate Information

You must provide accurate, current, and complete information during registration and keep your account information up to date at all times. Providing false or misleading information is grounds for immediate account termination.

Credential Security

• You are solely responsible for maintaining the confidentiality of your password and all activity that occurs under your account.
• You must not share your account credentials with any third party.
• You must notify us immediately at legal@veneercards.com if you suspect unauthorized access to your account.
• We will not be liable for any loss or damage arising from your failure to maintain the security of your credentials.

One Account Per User

Each user may maintain only one active account. Creating multiple accounts to circumvent restrictions or abuse the platform is prohibited and may result in termination of all associated accounts.

Account Termination by You

You may delete your account at any time from the Settings section of your Dashboard. Upon deletion, your public profile will be immediately removed and your data will be purged in accordance with our Privacy Policy.

Content You May Not Post

You agree not to upload, transmit, or display any content that:

• Is unlawful, fraudulent, defamatory, harassing, threatening, or abusive
• Is sexually explicit, obscene, or pornographic
• Promotes hatred, discrimination, or violence against individuals or groups based on race, ethnicity, gender, religion, sexual orientation, disability, or other protected characteristics
• Infringes the intellectual property rights, privacy rights, or other rights of any third party
• Contains malware, viruses, phishing links, or any code designed to damage, disrupt, or gain unauthorized access to systems
• Impersonates another person, organization, or entity, including Veneer Cards staff
• Violates any applicable local, provincial, national, or international law or regulation
• Is spam, unsolicited advertising, or multi-level marketing content

Platform Integrity

You further agree not to:

• Attempt to reverse engineer, decompile, or disassemble any part of the Service
• Use automated scripts, bots, or scrapers to access the Service
• Circumvent, disable, or interfere with security features of the platform
• Use the Service for any commercial purpose that competes with Veneer Cards without our prior written consent
• Attempt to gain unauthorized access to any portion of the Service or its infrastructure

Enforcement

Veneer Cards reserves the right, but not the obligation, to monitor content on the Service. We may remove any content, suspend, or permanently terminate any account that we determine, in our sole discretion, violates these Terms or is otherwise harmful to users, third parties, or the platform — without prior notice or liability.

The Service allows you to claim a custom URL slug (e.g., veneercards.com/your-name), which forms your unique public profile address.

• Slugs are allocated on a first-come, first-served basis. Claiming a slug does not create any ownership right, trademark right, or other proprietary interest in that name.
• You may not claim a slug that infringes a registered trademark, impersonates a public figure, brand, or organization, or is otherwise misleading.
• Veneer Cards reserves the right to reclaim, reassign, modify, or permanently revoke any slug at any time, for any reason, including but not limited to trademark disputes, impersonation complaints, or platform policy changes.
• In the event your slug is revoked, you will be given the opportunity to claim an alternative slug where reasonably practicable.
• Premium slug reservations, if offered in future, remain subject to these conditions and do not confer greater rights than standard slugs.

Veneer Cards currently offers a free tier with access to core features. We anticipate introducing premium paid features in the future. The following terms will apply to any paid features when they become available.

Third-Party Payment Processing

All payments will be processed by a third-party payment processor (anticipated to be Stripe, Inc.). By subscribing to a paid plan, you agree to that processor’s terms of service and privacy policy. Veneer Cards does not store your full payment card information on its servers.

Billing

• Subscriptions are billed in advance on a recurring basis (monthly or annually, as selected).
• Subscription fees are non-prorated for partial billing periods unless otherwise stated.
• You authorize us to charge your payment method on file on the applicable billing cycle.
• Failure to pay may result in suspension or termination of your access to premium features.

Cancellation & Refunds

You may cancel a paid subscription at any time. Upon cancellation, you will retain access to premium features until the end of the current billing period. We do not provide refunds for unused portions of a subscription period, except where required by applicable consumer protection law in your jurisdiction.

If you believe a charge was made in error, contact us at legal@veneercards.com within 30 days of the disputed charge.

Price Changes

We reserve the right to change subscription pricing at any time. We will provide at least 30 days’ advance written notice of any price increase to existing subscribers. Your continued use of a paid plan after a price change takes effect constitutes your agreement to the new pricing.

Veneer Cards Platform

The Service, including its source code, design, visual elements, trademarks, logos, and all underlying technology, is owned exclusively by Veneer Cards and is protected by Canadian and international intellectual property laws. Nothing in these Terms grants you any right, title, or interest in the platform beyond the limited license to use the Service as described herein.

Your Content

You retain full ownership of all original content you upload to the Service, including your profile photo, biography, and any links you provide. By uploading content, you grant Veneer Cards a limited, non-exclusive, royalty-free, worldwide license to host, display, and serve your content solely for the purpose of operating and providing the Service to you and your card viewers.

This license terminates automatically when you remove the content from the Service or delete your account, subject to reasonable caching and backup retention periods.

Feedback

If you submit feedback, suggestions, or ideas to us about the Service, you grant Veneer Cards an irrevocable, perpetual, royalty-free license to use and incorporate such feedback without any obligation of compensation or attribution to you.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VENEER CARDS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties that the Service will be uninterrupted, error-free, or free of viruses or harmful components
• Warranties regarding the accuracy, reliability, completeness, or timeliness of any content on the Service
• Warranties that defects in the Service will be corrected

We do not guarantee 100% uptime or availability of the Service. Scheduled maintenance, unexpected outages, or third-party infrastructure failures may cause temporary unavailability. We will make reasonable efforts to minimize disruption but accept no liability for any resulting downtime.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VENEER CARDS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, or anticipated business opportunities
• Loss of networking connections, leads, or professional relationships
• Loss, corruption, or unauthorized access to your data or content
• Cost of substitute services or goods
• Damages arising from your reliance on the Service for any professional or commercial purpose

THESE LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND EVEN IF VENEER CARDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN SUCH CASES, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO VENEER CARDS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100.00).

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation between the parties. You agree to contact us at legal@veneercards.com before initiating any formal legal proceeding.

If a dispute cannot be resolved through negotiation within 30 days, the parties agree to submit to the exclusive jurisdiction of the courts of the Province of Ontario, Canada. You waive any objection to venue or jurisdiction in such courts.

Notwithstanding the foregoing, either party may seek interim or injunctive relief in any court of competent jurisdiction to prevent irreparable harm pending the resolution of any dispute.

We reserve the right to modify these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page and, where appropriate, notify you by email or via a notice displayed within the Service.

Your continued use of the Service after any modification constitutes your binding acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Service and delete your account.

We encourage you to review these Terms periodically. For questions about any provision, contact us at legal@veneercards.com.